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University of Hamburg's Registry's Stupidity: 1, Moth: 0.
My university LOST. The copies of the certificates (Zwischenprüfungszeugnis for German) I handed in for my application.
The 15th was the final deadline for handing them in.
And they LOST. the huge, A4 envelope in which the copies where, and now my application won't even be considered.
I can enter an objection, but since the only thing I can object to is them not having my certificates, which they in fact do not have, it won't do any good. Which the person who's handling my application already told me. If I enter an objection which is not successful, I also have to pay fees. And it will not be successful unless the envelope is found.
I've been there today and talked to two of the most unhelpful, unfriendly employees of our university, and all they could tell me is that if I handed it in, it must be there, and if it is not, they don't know where it could be, that there is no way of finding out what could have happened to the envelope, that there is nothing they can do and that is not their responsibility, either, could I leave now, please, and good day.
The last person I talked to effectively threw us out (Crocky had come along for moral support) of the building.
The friendly porter I talked to before also said that it had never happened before that they had lost an envelope, so it must have been misdirected or accidentally thrown away. Which apparently HAS happened before.
Lovely.
And now all I can do is wait for the uni to find my envelope, which is unlikely, as they get such a lot of mail every day and it's been weeks since I handed it in, so they won't have it lying around somewhere. If it was not misdirected. Which is my last hope. It is probably in the bin already and all the work I put into being able to get hold of this certificates, the nights I spent working on the two term papers I had to hand in early for that, all the effort that went into convincing my professors to allow me to hand them in and to correct them early, all the effort that went into getting professors to sign the certificate so I could hand it in on time and become a teacher was for nothing.
Still, since no one is willing to tell me exactly what could have happened to this letter, and since everyone keeps telling me that had I handed it in, it should be there, and that they don't know nor care what could have gone wrong, there is no chance for me. I am a nuisance to them.
The 15th was the final deadline for handing them in.
And they LOST. the huge, A4 envelope in which the copies where, and now my application won't even be considered.
I can enter an objection, but since the only thing I can object to is them not having my certificates, which they in fact do not have, it won't do any good. Which the person who's handling my application already told me. If I enter an objection which is not successful, I also have to pay fees. And it will not be successful unless the envelope is found.
I've been there today and talked to two of the most unhelpful, unfriendly employees of our university, and all they could tell me is that if I handed it in, it must be there, and if it is not, they don't know where it could be, that there is no way of finding out what could have happened to the envelope, that there is nothing they can do and that is not their responsibility, either, could I leave now, please, and good day.
The last person I talked to effectively threw us out (Crocky had come along for moral support) of the building.
The friendly porter I talked to before also said that it had never happened before that they had lost an envelope, so it must have been misdirected or accidentally thrown away. Which apparently HAS happened before.
Lovely.
And now all I can do is wait for the uni to find my envelope, which is unlikely, as they get such a lot of mail every day and it's been weeks since I handed it in, so they won't have it lying around somewhere. If it was not misdirected. Which is my last hope. It is probably in the bin already and all the work I put into being able to get hold of this certificates, the nights I spent working on the two term papers I had to hand in early for that, all the effort that went into convincing my professors to allow me to hand them in and to correct them early, all the effort that went into getting professors to sign the certificate so I could hand it in on time and become a teacher was for nothing.
Still, since no one is willing to tell me exactly what could have happened to this letter, and since everyone keeps telling me that had I handed it in, it should be there, and that they don't know nor care what could have gone wrong, there is no chance for me. I am a nuisance to them.
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Many *hugs* as useless as they may be :(
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Awesome, isn't it? And the porter was the only one who I didn't want to behead by the end of my fruitless trip to the uni main building. I'll call them again tomorrow, asking a few more people of what could have happened to the envelope, but the porter said that it probably will have been thrown away if it wasn't misdirected. However, since there was a letter in it stating it's exact purpose, that is highly unlikely.
What I keep thinking about is that soon we will be paying these guys to be as incompetent as they are (well, of course the money will never reach them, but it's called Studiengebühren). What on earth FOR, I wonder?
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Good luck tomorrow with the calls.
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Hell, the thing is, I'd be more than willing to go through the piles and piles of garbage myself to find that envelope, I'd only need someone to point me to it, but they won't even do that.
All I have been asking today is what happens to the letters in the blue box in the foyer once people come to pick it up, and not a single one of the people I asked could answer me that question. Seriously, they ought to know where their blasted mail comes from! I hope the person in the student's office will be able to tell me more tomorrow. I hate this university.
Did you know that other universities tried out StiNe as well, i.e. the Bucerius Law School, found it was crappy and pretty much sent it back without paying anything, and that our uni is the only one who actually kept it and is paying money for it?
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Btw, are you on campus tomorrow?
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When?
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13:00 would be fine, although 12:30 would be even better. What's best for you?
It could be that Crocky's there, too, if you don't mind, as she may be there. I don't know if she's going to accompany me on my odyssey through the office in the search for the lost letter for moral support again, though.
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Heeeey, I know what to think of you. I am being polite here. :)
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