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University of Hamburg's Registry's Stupidity: 1, Moth: 0.
My university LOST. The copies of the certificates (Zwischenprüfungszeugnis for German) I handed in for my application.
The 15th was the final deadline for handing them in.
And they LOST. the huge, A4 envelope in which the copies where, and now my application won't even be considered.
I can enter an objection, but since the only thing I can object to is them not having my certificates, which they in fact do not have, it won't do any good. Which the person who's handling my application already told me. If I enter an objection which is not successful, I also have to pay fees. And it will not be successful unless the envelope is found.
I've been there today and talked to two of the most unhelpful, unfriendly employees of our university, and all they could tell me is that if I handed it in, it must be there, and if it is not, they don't know where it could be, that there is no way of finding out what could have happened to the envelope, that there is nothing they can do and that is not their responsibility, either, could I leave now, please, and good day.
The last person I talked to effectively threw us out (Crocky had come along for moral support) of the building.
The friendly porter I talked to before also said that it had never happened before that they had lost an envelope, so it must have been misdirected or accidentally thrown away. Which apparently HAS happened before.
Lovely.
And now all I can do is wait for the uni to find my envelope, which is unlikely, as they get such a lot of mail every day and it's been weeks since I handed it in, so they won't have it lying around somewhere. If it was not misdirected. Which is my last hope. It is probably in the bin already and all the work I put into being able to get hold of this certificates, the nights I spent working on the two term papers I had to hand in early for that, all the effort that went into convincing my professors to allow me to hand them in and to correct them early, all the effort that went into getting professors to sign the certificate so I could hand it in on time and become a teacher was for nothing.
Still, since no one is willing to tell me exactly what could have happened to this letter, and since everyone keeps telling me that had I handed it in, it should be there, and that they don't know nor care what could have gone wrong, there is no chance for me. I am a nuisance to them.
The 15th was the final deadline for handing them in.
And they LOST. the huge, A4 envelope in which the copies where, and now my application won't even be considered.
I can enter an objection, but since the only thing I can object to is them not having my certificates, which they in fact do not have, it won't do any good. Which the person who's handling my application already told me. If I enter an objection which is not successful, I also have to pay fees. And it will not be successful unless the envelope is found.
I've been there today and talked to two of the most unhelpful, unfriendly employees of our university, and all they could tell me is that if I handed it in, it must be there, and if it is not, they don't know where it could be, that there is no way of finding out what could have happened to the envelope, that there is nothing they can do and that is not their responsibility, either, could I leave now, please, and good day.
The last person I talked to effectively threw us out (Crocky had come along for moral support) of the building.
The friendly porter I talked to before also said that it had never happened before that they had lost an envelope, so it must have been misdirected or accidentally thrown away. Which apparently HAS happened before.
Lovely.
And now all I can do is wait for the uni to find my envelope, which is unlikely, as they get such a lot of mail every day and it's been weeks since I handed it in, so they won't have it lying around somewhere. If it was not misdirected. Which is my last hope. It is probably in the bin already and all the work I put into being able to get hold of this certificates, the nights I spent working on the two term papers I had to hand in early for that, all the effort that went into convincing my professors to allow me to hand them in and to correct them early, all the effort that went into getting professors to sign the certificate so I could hand it in on time and become a teacher was for nothing.
Still, since no one is willing to tell me exactly what could have happened to this letter, and since everyone keeps telling me that had I handed it in, it should be there, and that they don't know nor care what could have gone wrong, there is no chance for me. I am a nuisance to them.
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I know it doesn't help much, but *hugs* and good luck!
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They were rude because the office hour of the office that deals with the applications was between 5 and 6 p.m., therefore very close to the time when they close up, so everybody who was there was incredibly frustrated and longing to go home. Still - I don't get it either, especially the last person was unbelievable - she told us that she did not know what our problem was and then that she did not know what we were to do, and then got up, held open the door to her office, and then followed us and held open the door to the building for us. Un-fucking-believable.
And no one knows where my letter is or believes me when I tell them I handed it in, even. It's lovely.
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I could rant for ages about the insuffent organisation that calls itself university. *growls*
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Me, too, me, too. :(